Members Club

The Greenery Loyalty Scheme is an exclusive rewards program for our members available both online and in our shop. Any qualifying purchase made online against a members account, or in our shop using one of our loyalty cards, allows our members to earn loyalty points.

How Do I Earn Points?

Points are earned against qualifying orders either online or in our shop. For every full £1 spent (excluding delivery), one point is earned. For example if you purchased a plant worth £20.50, you would earn 20 points for the transaction. Points are earned after any discounts have been applied (such as our birthday club). In order for transactions in our shop to qualify, you must present your loyalty card at the time of the transaction. Points cannot be back dated to previous orders or orders where you fail to present your loyalty card. In the event of a technical error, The Greenery reserves the right to amend your points earned or suspend your account if it feels you are in breach of its terms. Points are non transferable and cannot be exchanged for cash. 

How Do I Spend Points?

In order to qualify to spend your points, you must have earned a minimum of 100 points. Every point earned can be exchanged for a £0.10 discount. either using our online store or by presenting your loyalty card in our shop. For example to use 100 loyalty points on an order would ofer a discount of £10.00 (0.10 x 100). When going through our online checkout, if you have earned enough points, you will be offered the opportunity to exchange these for a discount off your current order. In our shop, upon handing over your loyalty card during the transaction, if you qualify, you will be asked if you wish to use any of your points balance against the value of your order. A discount can only be applied if your loyalty card is presented.

How Do I Link My Accounts?

To link your loyalty card to your online account you have two options:

  1. If you have never created an online account visit https://www.the-greenery.co.uk/loyalty
  2. Log into your account and click on "My Details" to enter your loyalty card number against your account

If you have already created an online account prior to getting a loyalty card from our store, as long as you provide the email address registered against the account, it will automatically link to your account.

For further information, please contact us using the details on the right hand side of the page or use our contact form.